Last updated: March 22, 2026
Welcome to Golooka. We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform.
- Account Information: name, email address, phone number, password, and chosen role (job seeker or employer).
- Profile Information (Job Seekers): work experience, education, skills, social media links (LinkedIn, GitHub, etc.), profile photo, and uploaded resumes.
- Profile Information (Employers): company name, industry, location, logo, and banner image.
- Application Content: cover letters, job preferences, and messages sent through our built-in messaging system.
- Payment Information: transaction data processed through our payment providers (including M-Pesa). We do not directly store credit card information.
- Usage Data: pages viewed, features used, actions taken on the platform, and timestamps.
- Device Information: browser type, operating system, device identifiers, and IP address.
- Cookies and Similar Technologies: we use cookies to maintain your session, remember your preferences, and analyze platform usage.
We use your information to:
- Provide, maintain, and improve the Golooka platform.
- Match job seekers with employers and facilitate the application process.
- Send real-time notifications regarding application updates, messages, and relevant job alerts.
- Verify professional qualifications and certifications, where applicable.
- Process payments and manage subscriptions.
- Moderate content, including detecting inappropriate language in job postings and cover letters.
- Analyze usage trends to improve our services.
- Communicate with you about platform updates, feature announcements, and support.
We share your information in the following cases:
- With Employers: when you apply for a job, employers can see your profile, resume, cover letter, and application history on the platform.
- With Team Members: employers can invite recruiters and hiring managers who will have access to candidate data within their workspace.
- With Service Providers: we use third-party services for file storage, payment processing, error tracking, and analytics.
- For Legal Obligations: we may disclose information if required by law or in response to valid legal requests.
We never sell your personal data to third parties.
4. Data Storage and Security
- Your data is stored on secure servers with encrypted access.
- Resumes and documents are stored securely through our file storage infrastructure.
- We implement two-factor authentication (2FA), CAPTCHA verification, and encryption protocols to protect your account.
- While no system is completely secure, we apply industry best practices to protect your information.
5. Your Rights
Depending on your location, you may have the following rights:
- Access: request a copy of your personal data.
- Rectification: update or correct inaccurate information.
- Deletion: request the deletion of your account and data.
- Portability: receive your data in a structured, machine-readable format.
- Objection: object to certain uses of your data.
To exercise these rights, contact us at [email protected].
6. Data Retention
We retain your data for as long as your account is active or as necessary to provide our services. If you delete your account, we will delete your personal data within 30 days, unless we are legally required to retain it.
7. Third-Party Services
Our platform integrates with third-party services, including:
- Payment providers (M-Pesa and others)
- Analytics services
- Error tracking services
- CMS platforms for content
Each of these services has its own privacy policy. We encourage you to review them.
8. Use by Minors
Golooka is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that a minor has provided us with data, we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notification on the platform. Your continued use of Golooka after any changes constitutes your acceptance of the updated policy.
For any questions regarding this Privacy Policy, contact us: